From Chuck Leaver, CEO Ziften Technologies
A business suffers a cyber attack. The system administrators discover the attack, they wish to know more about it, they send their IT team to try and stem the attack and recoup lost data. This is what happens after many companies have been breached, but then the business often fails to take the next important action: the proactive informing of their consumers that they have actually experienced a cyber attack. There have been lots of cases where it has been tough to obtain a company to connect to its clients and it takes a lot more time and coercion than it need to do.
There is a tendency now that enterprises that have been breached just do not wish to tell those that have been affected by the attack– their clients– that the attack occurred according to the Portland Press Herald. The reason that companies do not wish to inform their consumers is entirely self-centered. They are worried that the reputation of their company will be damaged if they tell the world about the attack so they constantly wish to keep this news in home. Both Target and Neiman Marcus did this and waited far too long to tell their clients that they had actually been victims of a cyber attack.
It Is Simply Disadvantageous To Keep Cyber Attack News Far from Your Consumers
It is completely irresponsible to hold back on informing your clients about a cyber attack and it can also work against you. If there is a long space between the attack happening and the business confessing that it occurred then it can appear that the company is being dishonest and is not proficient enough to safeguard consumer data. Despite this, companies that have actually experienced an attack continue to keep this information from their customers. JP Morgan Chase was an example where there was a delay of around four months before they told their customers that they had suffered a major cyber attack. U.S. Public Interest Research Group consumer program director, Ed Mierzwinski, said there is a great deal of work to do when it pertains to telling customers that a breach has occurred.
He stated that clearing your name was a “nuisance”. He likewise stated that it takes a great deal of time and the business does not earn money for doing this.
In spite of the time and effort involved, it is necessary that companies adopt a full healing process and that they inform their customers about the cyber attack every step of the way. If the idea of telling your clients that you have been breached does not appeal then you can avoid attacks from happening in the first place. If a strict endpoint detection and response system is installed then a company can protect their network and make certain that they will not suffer from a cyber attack and put their client data at risk.
I will post more soon